Shipping Policy
At Barakah, we are committed to delivering your Bangles safely and efficiently. Please review our shipping policy to understand how orders are processed and delivered.
1. Order Processing
- All orders are processed after successful payment confirmation.
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During festive seasons, sales, or high-demand periods, processing times may be slightly extended.
Once your order is dispatched, you will receive shipping and tracking details via email, SMS, or WhatsApp, where applicable.
2. Shipping Timeline
Delivery timelines may vary depending on your location and courier service availability.
Estimated delivery times:
- Metro Cities: 3–7 business days
- Other Cities and Towns: 5–10 business days
- Remote Areas: 7–14 business days
Please note that these timelines are estimates and may vary due to circumstances beyond our control.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping offers may be available on selected orders, promotions, or minimum purchase values.
- Any applicable shipping charges are non-refundable once the order has been dispatched.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number and courier details.
Customers can use the provided tracking information to monitor the status of their shipment.
If you experience any issues tracking your order, please contact our support team for assistance.
5. Delivery Attempts
Courier partners may make multiple delivery attempts before returning the package.
If delivery fails due to:
- Incorrect shipping address
- Unavailability of the recipient
- Refusal to accept the package
Additional shipping charges may apply for re-shipment.
6. Damaged or Missing Packages
If your package arrives damaged, tampered with, or incomplete:
- Contact us within 48 hours of delivery
- Provide your order number and clear photographs of the package and product
Our team will investigate the issue and assist with an appropriate resolution.
7. Delays Beyond Our Control
While we strive to deliver all orders on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Government restrictions
- Courier service disruptions
- Public holidays and peak shipping periods
Barakah shall not be held responsible for delays caused by circumstances beyond our reasonable control.
8. International Shipping
International shipping availability may vary depending on the destination country.
Customers are responsible for any applicable:
- Customs duties
- Import taxes
- Local handling charges
Barakah is not responsible for delays caused by customs clearance procedures.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at the time of placing an order.
Barakah will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided by the customer.
10. Contact Us
For shipping-related questions or assistance, please contact us:
Email:
Phone:
We appreciate your trust in Barakah and look forward to delivering your Bangles with care and excellence.
